Frequently Asked Questions

Mia and Ceci! Get to know us here.

Unfortunately, no. But you can view a Sampler here!

Similar to other enterprise content memberships, your membership requires an annual commitment, and can’t be canceled midterm.

You can add up to 3 team members to our Content Request portal in Canny. If a content idea comes to mind as you go about your day or roadmap, just submit it through the portal. If approved, the content idea will become visible to other Well Built Library members who can vote on it.️ Your ideas determine the direction of Well Built Library! ✨

Yes. All content is created on behalf of the customer (you!) and hosted securely inside your own tenant. It does not include any proprietary or client-specific data.  We will also soon be SOC2 Type II certified!

You start in the tier that matches your headcount the day you become a Well Built Library member. If you just make the smaller tier—congrats! You lock-in this price for your first year 😏 The next year, we’ll re-evaluate your headcount and bump you up to the next tier if your headcount exceeds the original threshold.

And nope! Contingent workers are not included in your headcount, but they can still be given access to the content library!

Unfortunately, no! Your annual commitment is required for the Accelerate plan. You can, however, downgrade once your annual term ends.

You sure can! Should you decide to upgrade, we’ll install all Accelerate content to-date in your tenant, and you’ll pay a prorated annual price based on your original annual membership term. Although Accelerate plan prices will rise as the library expands, when you upgrade in your first year as a Founding Member, you’ll still pay the Founding Member Accelerate price, prorated.